Gigasure

Gigasure offers travel insurance, backpackers insurance and hire excess insurance for cars and vans.

Quick overview

Its travel plans include selectable benefits and add-ons, while available post-purchase Boosts can be activated through the Gigasure app. Policies can be arranged through the website or app, which also offers access to policy documents and claims submission.

Single-trip and annual multi-trip travel insurance options.
Backpackers insurance for trips of up to 13 months.
Single and annual car hire excess policies, plus short-term van hire excess cover.
Available Boosts include Winter Sports, Cruise and Golf Cover.
App features include policy management, chat and claims submission.

Introduction

Gigasure offers travel insurance, backpackers insurance and hire excess insurance for cars and vans. Policies can be arranged through its website or app.

The travel insurance range includes single-trip and annual multi-trip policies, with optional benefits and add-ons. Backpackers plans also offer add-ons and post-purchase Boosts.

What Gigasure offers

Gigasure offers three travel insurance plans and two backpackers insurance plans. Travel insurance benefits can be added or removed, and selected add-ons can be added after purchase through the app.

Car hire excess insurance is available as a single or annual policy. Van hire excess insurance is designed for short-term cover; both hire excess products let you select a voluntary excess.

Product and service categories

Travel insurance

Travel insurance is available for single trips or on an annual multi-trip basis. The plans include options for medical expenses, cancellation, personal belongings and baggage, and travel disruption. Optional benefits can be selected when arranging a policy. The range also includes cover for cruises and winter sports as add-ons.

Backpackers insurance

Backpackers insurance is available for trips of up to 13 months. The two plans can be tailored with add-ons and post-purchase Boosts. The policy permits up to three visits home during a backpacking trip. Search and rescue is included as standard in the Max plan.

Car and van hire excess

Car hire excess policies include single and annual options. Van hire excess insurance is designed for short-term cover. For either product, Gigasure offers a choice of voluntary excess.

Add-ons and Boosts

Travel insurance Boosts include Adventure Sports and Activities, Extended Travel Disruption, Gadget Plus, Cruise, Golf Cover and Winter Sports. Available Boosts can be activated through the app once a policy begins. Backpackers policies have permanent and temporary Boost options. Temporary options include Winter Sports, Cruise and Golf Cover.

Browse the full range on the Gigasure website.

More Info

Using the website

The website offers quotes, policy management and online claims submission. Its frequently asked questions include a search form, and Gigasure also publishes insurance and travel articles.

The Gigasure app offers quotes, policy documents, claims submission and chat. It can also be used to view and update policy details, change travel dates and activate available Boosts.

Notable features

GigaShield Flight Delay is automatically included in a travel policy that includes Travel and Baggage Delay cover. It includes an airport lounge access option for a flight delay of three hours or more. Flight details must be registered in the app before the trip to activate the benefit.

Gigasure offers a digital policy card that can be added to a phone wallet. The card contains policy details and emergency contacts.

Frequently asked questions

How are post-purchase Boosts activated?

Available Boosts can be activated through the Gigasure app once the travel insurance policy begins. Permanent Boosts for single-trip and annual multi-trip policies provide cover for the rest of the insurance period once activated.

How long do temporary Backpackers Boosts last?

Temporary Boosts can be activated for one to four weeks at a time. Additional Boosts can follow immediately after the previous one expires, up to a maximum of 12 weeks in a row.

Can Winter Sports cover be added during a trip?

For a single-trip or annual multi-trip policy, Winter Sports or Winter Sports Plus can be added through the app while travelling, provided winter activities have not started. Under an annual multi-trip policy, winter sports cover is limited to 21 days during the insurance period.

Can Cruise cover be added to an existing policy?

Cruise cover can be added to single-trip or annual multi-trip insurance through the app while travelling, provided the cruise has not started. Cancellation cover for a cruise trip does not begin until Cruise cover is added.

Are pre-existing medical conditions covered?

Gigasure can cover many pre-existing medical conditions on single-trip and annual multi-trip insurance if they are disclosed and Gigasure agrees to cover them. If Cruise cover is added, that agreed cover extends to the cruise.

How can a claim be submitted?

Claims for any Gigasure insurance product can be submitted through the website or app. For an app claim, log in, select the relevant policy and choose the claim option; the app fills in most required policy information.

How can I contact Gigasure?

Gigasure offers chat through its website and app, as well as contact by phone and social media messages. A contact form is also available on the website.

Key takeaways

Travel insurance includes single-trip and annual multi-trip options.
Backpackers insurance is available for up to 13 months.
Car and van hire excess policies offer a choice of voluntary excess.
Available Boosts can be activated through the app after a policy begins.
The app provides access to policy documents, chat and claims submission.

Summary

Gigasure offers travel and backpackers insurance alongside car and van hire excess policies. Its travel plans include selectable benefits and add-ons, with app-based Boosts available for additional cover after a policy begins.