Trainline, The

Trainline, The sells train and coach tickets on behalf of travel operators, with booking available through its website and app.

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Quick overview

Its services also include digital Railcards, Season Tickets, journey planning and business accounts.

Search for train journeys by departure and arrival station, date and passenger numbers.
View direct and indirect services, changes and calling points in the Journey Planner.
Choose from weekly, monthly, annual and Flexi Season Ticket options.
Store digital tickets and Railcards in the app, alongside live train information.
Use a company account to invite colleagues and book train journeys.

Introduction

Trainline, The sells train and coach tickets on behalf of travel operators. Shoppers can search for journeys and book through its website or app.

Trainline, The offers digital Season Tickets and digital Railcards. The service also provides journey planning tools and travel information.

What Trainline, The offers

Train tickets include Advance, Anytime, Off-Peak and First Class options. Season Tickets are available in weekly, monthly, annual and Flexi formats.

Coach options can appear alongside train journeys. The merchant also offers a business travel platform with company accounts and rail booking tools.

Product and service categories

Train tickets

The search includes one-way journeys and a choice of travel dates. Shoppers can add passenger details and Railcards when searching. The Journey Planner shows direct and indirect services, changes and calling points.

Season Tickets

Season Tickets cover travel between two selected stations for a specified period. Weekly and monthly tickets are available online, while annual and Flexi tickets can be bought in the app. A Flexi Season Ticket provides eight days of travel within a 28-day period.

Digital Railcards

The merchant sells digital Railcards, including age-based options and cards for people travelling together. The Two Together Railcard is for two named people who must travel together. For the Family & Friends Railcard, at least one adult and one child must travel together.

Coach tickets

Coach tickets are available alongside train tickets. A journey search can show coach options when a coach is available. The Journey Planner also has a coach tab in its search results.

Business travel

The business platform offers train bookings through company accounts. Registered companies can invite colleagues to their account and book on their behalf. The app also lets users switch between business and personal tickets.

Browse the full range on the Trainline, The website.

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Brands named on the site

Train tickets named on the site include Eurostar, Trenitalia, SNCF and Renfe. Coach tickets include National Express.

Using the website

Enter departure and arrival stations in the Journey Planner, then choose a travel date and the number of passengers. The results show train times, changes and calling points.

The live train times tool shows journey and platform information, along with station stops. It also provides Peak, Off-Peak and Super Off-Peak times.

Travel guides and a travel inspiration blog cover topics including day trips, itineraries and train travel. An interactive business guide includes demonstrations and account tips.

Notable features

Digital Railcards and digital tickets can be stored in the app. Digital Season Tickets include the traveller’s photo on the ticket.

The SeatMaps feature shows carriage layouts and lets shoppers choose a seat. Ticket Alert sends an email when Advance tickets become available for a preferred route.

Frequently asked questions

How do I search for a train journey?

Enter your departure and arrival stations in the Journey Planner. Choose your travel date and number of passengers, and add a Railcard if you have one.

Can I search for coach journeys?

Yes, the Journey Planner has a coach tab above the search results. It shows coach services between the chosen locations for the selected day.

What does a Season Ticket cover?

A Season Ticket allows travel between two selected stations for a specified period. Weekly, monthly, annual and Flexi options are named on the site.

How does a Flexi Season Ticket work?

It provides eight days of travel within a 28-day period. The ticket is available as a digital barcode in the app.

Can I see train times before travelling?

Yes, the live train times tool shows real-time journey information. It also shows station stops and platform information.

What does Ticket Alert do?

Ticket Alert sends an email when Advance tickets become available. The alert is for your preferred route.

Can colleagues use a business account?

Once a company has registered, it can invite colleagues to its account. Colleagues can then book their own train tickets.

Key takeaways

Train and coach tickets are available through the website and app.
Train ticket types include Anytime, Off-Peak and First Class.
Digital Railcards and Season Tickets are available.
The Journey Planner shows train times, changes and calling points.
Business accounts allow companies to invite colleagues.

Summary

Trainline, The brings ticket booking, journey planning and live train information together through its website and app. Its range includes train and coach tickets, digital Railcards, Season Tickets and a business booking platform.